Returns

What is the Return Policy for Apparels?
•    If you're not happy with your order, you can request a return within 5 days of receiving it. Just make sure to keep the packaging and order details handy.
•    You can send it back to us via a cost-effective courier company or registered post.
•    We'll start processing your refund as soon as the returned product arrives at our warehouse and we've checked its quality. 
•    It usually takes 5-7 working days for the returned product to reach us, but it might take longer due to unforeseen circumstances.
•    The whole refund process will take about 7-10 working days from the time you request it. The refund will be made to your original mode of payment with the shipping charges reduced from the original amount.

•    If you want to return something, it must be unused, unwashed and still have its labels and tags, and must be returned in its original packaging with the bill copy within 5 days of delivery. That way, we can make sure it's still in good condition and everything is in order.
•    If the package you receive is in poor condition, tampered with, or damaged before you open it, don't worry! Just let the delivery person know and they'll take it back.
•    Products bought during special offers aren't eligible for return or replacement.
•    If you get an incorrect or damaged product, just send us an email at Zydenclothing.office@gmail.com with the details and we'll look into it. We'll get back to you as soon as we can.
•    Please don't forget to mention your contact details and Order number while sending it back to us.
•    You will have to bear the postal charges for sending your products back to us.

I have received a wrong / defective product. How do I proceed?
Please send us images of the product at Zydenclothing.office@gmail.com within 24 hours of delivery and our Customer Care Executive will get back to you. We will arrange for a reverse pickup.
Can I get a refund on a canceled order?
•    The refund will be processed through the same mode (e.g. credit card, bank transfer) within 7-10 working days.
•    No Cancellation available.
•    If you have any further questions about the return or exchange policy, you can contact us at 
Zydenclothing.office@gmail.com.