Term&condition
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1. Introduction
Welcome to Zyden Company (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your purchase and use of our T-shirts, services, and website.
By buying, ordering, or using any product from Zyden, you agree to follow these Terms.
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2. Product Information
• All T-shirts sold under Zyden are designed and produced with care to ensure top quality.
• Product images are for reference only — colors, patterns, and sizes may slightly differ due to lighting or screen display settings.
• We reserve the right to change or discontinue any design, color, or size without prior notice.
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3. Orders & Payments
• All orders are subject to stock availability and confirmation of payment.
• You must provide accurate information (name, address, contact number, etc.) during checkout.
• Payment can be made via [UPI / Debit Card / Credit Card / Net Banking / Cash on Delivery (if applicable)].
• We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspicious transactions.
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4. Pricing & Taxes
• All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes (as mentioned on the site).
• Shipping charges (if applicable) will be shown before final checkout.
• Prices may change anytime without prior notice.
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5. Shipping & Delivery
• Orders are usually shipped within 2–5 business days after confirmation.
• Delivery timelines depend on location and courier service availability.
• Zyden Company is not responsible for delays caused by courier partners or unforeseen events (weather, strikes, etc.).
• Once dispatched, you will receive tracking details via WhatsApp / Email / SMS.
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6. Return, Replacement & Refund Policy
We want you to love your Zyden T-shirt!
If you’re not satisfied, please read our simple return policy below:
Eligible Returns:
• Defective, damaged, or wrong product received.
• Size mismatch (if return request is made within 7 days of delivery).
Conditions:
• Product must be unused, unwashed, and in original packaging with tags.
• Customers must share an unboxing video or photo for damaged/wrong product claims.
• Return pickup (if available) will be arranged; otherwise, customers can courier the item to our address.
Refund:
• Refund will be processed within 5–7 working days after product verification.
• For prepaid orders, refund goes to the original payment mode.
• For COD orders, refund will be issued via bank transfer or wallet credit.
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7. Size & Fit
• Size charts are provided for all T-shirts. Please refer carefully before placing orders.
• Minor differences (1–2 cm) in size may occur due to fabric stretch or manufacturing tolerances.
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8. Intellectual Property Rights
• All logos, brand names, taglines, designs, and content belong to Zyden Company.
• You may not reproduce, distribute, or modify any part of our content, images, or designs without written permission.
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9. Limitation of Liability
• Zyden Company shall not be held responsible for any indirect, incidental, or consequential damages arising from product use, delayed delivery, or misuse.
• Our liability is limited to the product’s purchase price.
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10. User Responsibilities
• Customers must provide correct details (address, size, contact) for smooth order processing.
• Misuse of our website, logo, or brand image for resale or imitation is strictly prohibited.
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11. Cancellation Policy
• Orders can be canceled within 6 hours of placing, if not shipped.
• Once shipped, cancellation is not possible.
• Refunds for canceled prepaid orders will be issued within 3–5 working days.
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12. Privacy & Data Protection
• Customer data (name, phone, address) is used only for order processing and delivery.
• We do not share or sell personal data to third parties.
• For more details, refer to our [Privacy Policy].
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13. Governing Law
• These Terms are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City, State].
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14. Contact Us
If you have any questions, complaints, or return requests, reach out to us:
📧 Email: [Insert your email]
📞 Phone: [Insert number]
🏢 Address: [Insert business address]
🌐 Website: [Insert your domain if available]
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15. Acknowledgment
By purchasing our T-shirts or accessing our website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.